Curbside Guidelines

Help us to help you! Follow these simple guidelines to curbside service and we’ll be better able to serve you.

All garbage should be bagged before being placed in your cart.
Place recyclables lose in your cart. Do not place them in plastic bags.
Rocks, dirt, sod, loose ashes, combustible material, and liquid waste are NOT accepted in any cart.
Place all items at the curb by 6:00 a.m. Drivers can come at any time between 6:30 a.m. and 6:00 p.m. So if you don’t see your driver at the usual time, don’t worry! Their schedule may have changed due to weather, traffic, construction or other route delays.
There should be nothing obstructing your carts. For cart service, our truck’s mechanical arm needs space to operate.
- Leave 3 feet between carts.
- Place carts 5 feet away from obstacles like trees, cars, mailboxes and basketball hoops.
For carts, make sure to face the cart handle toward your home. If the carts are facing the wrong direction, materials may fall onto the ground.
Make sure that the cart lid is completely shut and that the waste is level across the top of the container. Charges may apply for overfilled containers.
You may be charged a fee if your cart is heavier than the maximum weight limit of 65 pounds per 32G equivalency.