Curbside Guidelines
Help us to help you! Follow these simple guidelines to curbside service and we’ll be better able to serve you.
- All garbage should be bagged before being placed in your cart or can.
- Place recyclables loose in your cart. Do not place them in plastic bags.
- Rocks, dirt, sod, loose ashes, combustible material, and liquid waste are NOT accepted in any cart or can.
- Place all items at the curb by 6:00 a.m. Drivers can come at any time between 6:30 a.m. and 6:00 p.m. So if you don’t see your driver at the usual time, don’t worry! Their schedule may have changed due to weather, traffic, construction or other route delays.
- There should be nothing obstructing your carts or cans. For cart service, our truck’s mechanical arm needs space to operate.
- Leave 3 feet between carts.
- Place carts 5 feet away from obstacles like trees, cars, mailboxes and basketball hoops.
- For carts, make sure to face the cart handle toward your home. If the carts are facing the wrong direction, materials may fall onto the ground.
- Make sure that the can/cart lid is completely shut and that the waste is level across the top of the container. Charges may apply for overfilled containers.
- You may be charged a fee if your can or cart is heavier than the maximum weight limit.
